Returns & Exchanges
At Hobby Foam Supplies, we want you to be completely satisfied with your purchase; if your item isn't the perfect fit, you can return or exchange it within 30 days of delivery. All items must be in their original, unwashed condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Securely pack your items in their original packaging, ensuring all labels and protective bags are included to prevent damage during transit.
- 3.Ship It Back
Print the prepaid shipping label provided via email and drop off your package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.